7 Day Return / Exchange

If you're unhappy with a product, return it within 7 days from the date of purchase and we'll get you a product that better suits your needs or return your purchase.

Important Notes

  • Items shipped via Free Shipping may incur a shipping charge.
  • Items must be in new condition.
  • Items must contain all original packaging.
  • Shipping charges are non-refundable.
  • Used items will be inspected and may qualify for store credit only.
  • All opened backdrops are not returnable.
  • All returns are processed in Canadian dollars at the current day exchange rate.    There is the possibility of slight currency fluctuations from your credit card provider either up or down for US customers.